Gold Cross Pharmacy


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Compounding Chemists

Compounding is the art of customising medication for a patient, who for various reasons cannot take the commercially manufactured pharmaceutical drugs. Compounding is usually done for medical reasons or personal reasons. These may include if a patient has difficulty swallowing in which case a topical application containing the active ingredient can be made, if a patient is allergic to one of the non-active products of the formulation so compounded medication in which case a formula can be created without the allergen, or for infants and babies where adding a flavour makes the medication more palatable. The Compounding Chemists laboratory within Gold Cross Pharmacy is constructed under instructions from Professional Compounding Chemists of Australia (PCCA). Pharmacists are trained by PCCA and use equipment recommended by PCCA.

Benefits of Compounding

1 We make medication that is difficult to find or discontinued.
2 We make medication allergy-free from lactose, preservatives, dyes, gluten and sugar.
3 We personalise medication by formulating to give the patient the treatment they need leaving out the problematic ingredient(s).
4 We make medications easier to use, eg, masking an unpleasant flavoured medication to make it palatable.
5 We make medication in a different dosage form to suit the needs of the patient, eg, tablet, capsul, liquid.
6 We can also compound medications in a topical form, eg, a cream, gel or patch. This allows the medicine to be absorbed into the bloodstream through the skin of the patient.

For more information on compounding medication, read the FAQs below. Contact Compounding Chemists within Gold Cross Pharmacy today to get your personalised script underway. Australia Post next day delivery available!




118A Redfern Street
Redfern NSW 2016

Phone (02) 9698 2155
Fax (02) 9318 0783


Monday–Friday 8am-9pm Saturday 9am-9pm
Sunday & Public Holidays

*Closed Christmas Day

Frequently Asked Questions

Are compounded medications safe to take?
Compounded medications are created under strict aseptic laboratory conditions as per pharmaceutical manufacturing and accuracy standards of Professional Compounding Chemists of Australia (PCCA).

What sort of medications are compounded?
Compounded medications capsules, tablets, creams, lozenges, pessaries, suppositories, and patches — each as a dose that is tailor made for the patient.

How can I get my customised prescription to you?
You can fax the script to (02) 9318 0783, scan or take a photo with your phone and email it to, send it by snail mail to Gold Cross Pharmacy 118A Redfern Street Redfern NSW 2016. Alternatively take it to the store personally at 118A Redfern Street Redfern.

How long before the compounded medication is ready?
Script turnaround time is usually 24-48 hrs depending on the availability of the ingredients prescribed. You will be notified at the time of providing your prescription.

Is compounded medication subsidised by PBS?
Compounded medications are not subsidised by the Pharmaceutical Benefits Scheme (PBS). They are all private prescriptions.

How much does it cost and how do I pay?
Prescription cost will vary. We will inform you when we receive your script. We offer complimentary delivery Australia-wide. Payment can be made via EFT to the bank account: Account Name: Markur Pty Ltd, BSB: 032-010, Account Number: 143212. You can also call (02) 9698 2155 with your credit card details.

Policy for returns
Medications cannot be refunded as they are personalised for dosage form and strength. However medications can be returned for safe environmentally friendly disposal.

Complimentary Australia-wide next day delivery
Posted as soon as the medication is prepared using Australia Post Express Post service. Patient is informed of the posting and when they have received the medication, they can be counseled.

Repeat prescriptions
Repeat prescriptions are kept on file and the patient can ring anytime to fill in the repeat prescriptions.

For further questions and more information on compounding click here.